Refund Policy

Thank you for choosing to book a session with ColleenMD. We value your time and are committed to providing high-quality services. Please read our refund policy carefully before booking.


No Refund Policy

All payments made for appointments, consultations, or services scheduled through our platform are non-refundable. By completing your booking, you acknowledge and agree to this no-refund policy.

We do not issue refunds for:

  • Missed appointments

  • Last-minute cancellations

  • Change of mind or scheduling conflicts

Rescheduling Policy

We understand that life happens. If you need to reschedule, you may do so at least 24 hours in advance via the rescheduling link provided in your confirmation email.

Rescheduling requests made less than 24 hours before the scheduled time may be declined and will not qualify for a refund.

Questions or Concerns?

If you have any questions regarding your booking or experience issues accessing your session, please contact us at: colleen.cts@gmail.com

We’re here to help.

Exceptions

Refunds may only be considered in the rare event of a technical issue on our part that prevents the service from being delivered as scheduled. In such cases, please contact us within 24 hours of your scheduled session.

Final Note

By booking a session through our platform, you are agreeing to the terms of this Refund Policy. Please ensure you review all details carefully before completing your payment.