Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you book services, visit our website, or interact with our business.

Health Information & HIPAA Notice

This company is led by a licensed physician; however, the services offered are strictly educational, coaching, and mentorship in nature. They do not constitute medical advice, diagnosis, or treatment. As such, this business is not a covered entity under HIPAA, and communications are not protected by HIPAA regulations. We are committed to maintaining your privacy and handling information responsibly.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number (if provided)

  • Booking Details: Appointment type, date and time, any information you choose to share when booking

  • Payment Information: Billing and transaction details (processed securely via Stripe)

  • Website Usage Data: IP address, browser type, device information, and pages visited (via cookies or analytics tools)

2. How We Use Your Information

We use your information to:

  • Schedule and manage your appointments

  • Send booking confirmations and reminders

  • Process payments securely

  • Respond to inquiries or customer service requests

  • Improve the quality of our services and website

We do not sell or rent your personal data to third parties.

3. Payment and Data Security

All payment transactions are processed through Stripe, a secure and PCI-compliant payment processor. We do not store or have direct access to your full credit card information..

4. Email Communication

You may receive transactional emails (e.g., confirmations, reminders, follow-ups) related to your appointment. If you opt in to our mailing list, you may also receive occasional updates or promotions. You can unsubscribe at any time by clicking the link in any email.

5. Cookies and Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors interact with our site. This helps us improve performance and user experience.

You can adjust your browser settings to disable cookies at any time.

6. Third-Party Services

We may share necessary data with trusted third-party tools that help us operate our business, including:

  • Calendly (appointment scheduling)

  • Stripe (payment processing)

  • Google Workspace (email and data storage)

Each of these tools has its own privacy policies.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information

  • Request a copy of the data we hold about you

  • Withdraw consent or object to certain processing

To exercise your rights, contact us at: colleen.cts@gmail.com

8. Data Retention

We retain your information only as long as necessary for legitimate business purposes or to comply with legal obligations.

9. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on this page with the updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, contact:

ColleenMD
📧 colleen.cts@gmail.com
🌐 www.colleenmd.com